What is Managed Services?

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What is Managed Services?

A Managed Service Provider, or MSP, will assume many of the responsibilities of a traditional IT department. Depending on the size of your company, it may be your IT department. The use of MSPs is on the rise because these services can lower operational costs, improve operational performance, and provide a smart security solution in an era where IT security can be life or death of a business. How do you know if you need one? We’ll address the top 3 reasons you need a Managed Service Provider on deck for your company.


1. High Turnover or Low Morale in the IT Department - Is there a revolving door between IT and HR? Are People are feeling overworked and underappreciated? These are signs that some of the work needs to be offloaded to a MSP. They can handle a lot of the routine busywork like keeping systems backed up, applications updated, and monitoring system performance. This will free up your IT staff to focus on higher-value projects. You should see morale go up and be able to attract and retain top talent.


2. A Lack of Planning or Execution of a Viable Long-Term IT Strategy - Cloud? Mobile Strategy? Big Data? Are you having trouble with the long term plan? Are you too busy working for today that you will worry about tomorrow when it gets here? A Managed Service Provider can step in and handle the issues you are facing now so that you can refocus on planning for the future.


3. Trouble Keeping Up With Numerous IT Vendors and Contracts - Many MSPs offer a bundle of services under one roof enabling you to consolidate your services with ease, less frustration, and for a packaged rate making it affordable. Partnering with an MSP will get you all the extra support you need.


Did you find yourself agreeing with any of the above? With so many different types of MSPs and offerings the MSP label can be a confusing one. Typically they perform an initial assessment of your current IT environment and management requirements to help you decide what services you need. Unlike traditional outsourcing methods, where you surrender complete control of your IT assets, you decide what you want the service provider to handle and what you will continue to take care of. You retain full visibility into the process and management of your systems. You will also have the added benefit of a more predictable expense. At SorceTek we work hard to become apart of your team and align our incentives with your goals. We bring you the very best provider network to ensure the right solution and people are engaged.


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